- What is a Fax ATA, and How to Select the Right Oneby Corry Cummings on October 18, 2024 at 4:56 pm
Landlines are being phased out, but a fax ATA will let you keep using your old equipment for years to come.
- What is a Fax ATA, and How to Select the Right Oneby Corry Cummings on October 18, 2024 at 4:56 pm
Landlines are being phased out, but a fax ATA will let you keep using your old equipment for years to come.
- Price Drop: Get Lifetime 1TB of Cloud Storage for Just $120by TechRepublic Academy on October 18, 2024 at 2:00 pm
Take advantage of Koofr's lifetime subscription to 1TB of cloud storage for $119.97. Use code KOOFR40 at checkout.
- Can You Fax a Check? Yes. Follow These Steps to Do it Safelyby Corry Cummings on October 18, 2024 at 11:30 am
Discover how to legally, securely, and quickly fax a check whether you're using a traditional fax machine or an online faxing service.
- 5 Call Queue Management Tips to Survive Peak Hour Trafficby Corry Cummings on October 18, 2024 at 9:16 am
Discover the best call queue management tactics to decrease wait times without hiring more call center agents.
- How to Use Call Detail Records to Detect Fraudby Corry Cummings on October 16, 2024 at 2:35 pm
Learn how data from call detail records can help you find fraud calls made by your phone system — and prevent them from happening again.
- 4 Steps to Improve Call Flow from Greeting to Resolutionby Corry Cummings on October 16, 2024 at 12:00 pm
A well-designed call flow is great for customers and agents. See if your call flows are as efficient as possible and what to do if they're not.
- A Call Group Perfectly Handles These 7 Inbound Scenariosby Corry Cummings on October 16, 2024 at 10:00 am
Setting up a call group is a great way to get more out of your phone system. Discover how they work and the best ways to use them.
- High Call Center Queuing Times? 5 Causes With Easy Fixesby Corry Cummings on October 15, 2024 at 11:00 am
Discover the best ways to get call center queuing times under control without telling agents to work harder.
- NVIDIA Blackwell GPUs Sold Out: Demand Surges, What’s Next?by Esther Shein on October 14, 2024 at 8:42 pm
The supply of next-gen processors is sold out for the next 12 months as company demand for more sophisticated AI models and applications continues unabated.
- How to Use Call Center Outsourcing and Protect Your Brandby Corry Cummings on October 14, 2024 at 8:10 pm
When done right, the only thing customers notice about call center outsourcing is faster service. Discover how to do it today.
- How to Make a Call Center Knowledge Base Reps Actually Useby Corry Cummings on October 14, 2024 at 5:00 pm
A call center knowledge base needs careful consideration to be relevant. Here’s how to create a helpful resource call center employees love to use.
- Hiring Kit: Wireless Network Engineeron October 14, 2024 at 4:00 pm
The highly mobile nature of modern business makes your wireless network’s speed, reliability, and performance critical. Wireless networks are used for much more than just business laptops. They also enable the use of innovative, transformative technologies like the Internet of Things, contactless shopping, and automation. To fully take advantage of wireless technology, businesses need a ...
- AMD Reveals Fleet of Chips for Heavy AI Workloadsby Megan Crouse on October 11, 2024 at 9:21 pm
From commercial devices to data centers, AMD continues to try to knock Intel and NVIDIA down the leaderboard of heavy-duty AI processors.
- Amazon Prime Big Deal Days October 2024: Best Deals on Laptopsby Megan Crouse on October 9, 2024 at 7:00 pm
Amazon Prime Big Deals Day can be a good time to upgrade your tech for work, offering a wide selection of laptops, across various types, at significant discounts.
- Get a Lenovo Chromebook for Just $60by TechRepublic Academy on October 9, 2024 at 2:12 pm
Perfect for commuters or remote workers, this Chromebook features a 11.6-inch HD display, a rugged design, and a $60 price tag that’s too good to pass up.
- Amazon Prime Big Deal Days October 2024: Best Apple Dealsby Megan Crouse on October 9, 2024 at 1:41 pm
Amazon slashes prices on various Apple products during Prime Big Deals Day 2024. See deals on earphones, laptops for work travel, and more.
- Amazon Prime Big Deal Days October 2024: Best Tech Deals for Workby Megan Crouse on October 9, 2024 at 1:38 pm
Looking to spruce up your work desk or home office? Smart home accessories, devices, and more are on sale at Amazon.
- Hardware Purchasing Task List (Free Download)on October 6, 2024 at 4:00 pm
Following a formal procedure for IT hardware procurements will benefit your organization by streamlining purchasing, implementing checks and balances, establishing standards to optimize your business model, and reducing fraud. This list, created by Scott Matteson for TechRepublic Premium, will help make sure each step of the process is addressed. The download complements our IT Hardware ...
- Setting Up Your Network Security? Avoid These 4 Mistakesby Corry Cummings on October 4, 2024 at 9:59 pm
Learn how to execute the fundamentals, harden your defenses, and protect your business's network security with no high-tech software.
- 4 Reasons Not to Use a Fax Server and 3 Better Solutionsby Corry Cummings on October 4, 2024 at 4:00 pm
Using a fax server is a headache most companies can avoid. Modern solutions are cheaper, faster, and better for everyone at the office.
- Your Data, Always Within Reach – 2TB of Lifetime Cloud Storage Is $90by TechRepublic Academy on September 23, 2024 at 10:02 am
Say goodbye to recurring fees and complicated systems with FileJump’s straightforward and secure cloud storage platform—with lifetime access to your files.
- Google Cloud Strengthens Backup Service With Untouchable Vaultsby Megan Crouse on September 12, 2024 at 5:09 pm
The backup and data recovery service adds an extra layer of protection in case a business encounters an attack or another major problem with Google Cloud storage.
- Get Secure Cloud Storage on a 2TB Lifetime Plan With Internxt for $130by TechRepublic Academy on August 29, 2024 at 2:15 pm
This secure storage platform uses open source code, zero-knowledge file systems, and end-to-end encryption to keep your online data truly private.
- Australian Digital ID: TEx System Poised to Boost Security By Sharing Less Data With Businessesby Ben Abbott on August 22, 2024 at 12:00 pm
Australia is building a digital ID and information verification system called Trust Exchange, or TEx, that will see the Government verifying customer details for businesses via a smartphone app.
- Get a Lifetime of 1TB Cloud Storage for Only $70 With FolderFortby TechRepublic Academy on August 8, 2024 at 9:59 am
Fast, affordable cloud storage isn’t always easy to find for businesses, but now you can have a massive amount with maximum security.
- Amazon Prime Day 2024: Best Deals on Tech for Workby Megan Crouse on July 17, 2024 at 11:21 am
From calling in to meetings from your home office to capturing professional-quality video on the go, these Prime Day deals offer discounts on devices for business.
- Data Backup Policyon June 26, 2024 at 4:00 pm
Technological advances in recent years have provided great advantages by offering diverse tools, software and platforms that generate operational flexibility. It has also led to some complex challenges: keeping track of massive amounts of data in disparate locations, under various user controls and accessed via different types of devices, both personally and company-owned. Shadow IT ...
- Best of Pure//Accelerate 2024: Pure Storage Goes All in with AIon June 20, 2024 at 4:00 pm
Storage news is in store. Get the latest revelations from Pure/Accelerate 2024 in Las Vegas. Pure Storage’s event ran from June 18-21 and our contributing writer Drew Robb attended in person. In this TechRepublic Premium feature, read about Pure Storage’s new products and services, the extent of artificial intelligence’s disruption of the storage industry and ...
- Mandiant Report: Snowflake Users Targeted for Data Theft and Extortionby Cedric Pernet on June 12, 2024 at 7:34 pm
A threat actor exploited the Snowflake platform to target organizations for data theft and extortion using compromised credentials. Learn how to protect your business from this threat.