Job description:

Intratek Computer, Inc., an Irvine, California based company, was founded and incorporated in 1989 as a computer service, support, and networking firm to provide state-of-the-art customized information technology solutions for Federal, State and County agencies, as well as leading private commercial accounts. We have comprehensive experience providing IT support services, including hardware and software support, maintenance and repair, programming, professional staffing, networking, web design and development, and helpdesk implementation and management.

Intratek Computer, Inc. is seeking a Senior Salesforce Developer / Administrator to support us in Los Angeles, CA.

• Senior Salesforce Developer / Administrator
• Los Angeles, CA
• Onsite
• Contract – long term
• Pay rate depends on experience
• Medical benefits
• Paid vacation
• Paid holidays

Job Details / Responsibilities
Intratek Inc. is seeking a Senior Salesforce Developer / Administrator with extensive Salesforce development, administration, integration, Marketing Cloud, and platform modernization experience. This role requires strong hands-on technical expertise across Salesforce Sales Cloud, Service Cloud, Marketing Cloud, Lightning Web Components, Apex, integrations, DevOps tools, data migration, platform security, and enterprise Salesforce architecture.

Salesforce Development Expertise
Lightning Web Components (LWC)
Aura Framework
Apex Classes, Triggers, Batch Apex, Queueable Apex, and Schedulable Apex
Visualforce Pages
SOQL / SOSL
Custom Objects and Metadata
Dynamic Forms
Flow Builder
Classic to Lightning Migration
Platform Upgrades
Sales Cloud Expertise
Lead and Opportunity Management
Sales Processes and Pipelines
Account and Contact Management
Territory Management
Campaign Management
Reports and Dashboards
Forecasting
Quote Management

Service Cloud Expertise
Case Management
Email-to-Case
Web-to-Case
Knowledge Management
Entitlement Management
Service Console
CTI Integration
Omni-Channel Routing
Field Service Lightning
ServiceMax

Marketing Cloud Expertise
Journey Builder
Email Studio
Automation Studio
Content Builder
Marketing Cloud Connect
SMS Integration, including 360 SMS
Customer Journeys
Triggered Campaigns
A/B Testing
Subscriber Management
Domain Migration
DNS Configuration
Email Authentication, including DKIM, DMARC, and SPF
Email Deliverability Optimization
AI & Intelligent Automation

Salesforce AI Agents
Einstein AI Features
Predictive Analytics
Natural Language Processing
Intelligent Workflow Automation
AI-Powered Decision Making
Machine Learning Models

Integration & APIs
REST API
SOAP Web Services
Connected Apps
Platform Events
Change Data Capture
OAuth 2.0
External Services
Middleware Integration
Real-time Sync
API Gateway Patterns

DevOps & Tools
Salesforce DX (SFDX)
Git / GitHub
VS Code
CI/CD Pipelines
Change Sets
ANT Migration
Data Loader
Workbench
Postman
Salesforce CLI
Eclipse IDE

Architecture & Security
Solution Architecture
System Integration Design
API Design Patterns
Single Sign-On (SSO / SAML)
Salesforce Security Model
Profiles
Permission Sets
Organization-Wide Defaults (OWD)
Sharing Rules
Governor Limits Optimization

Technical Skills
Programming Languages: Apex, JavaScript (ES6+), Lightning Web Components, HTML5, CSS3, Visualforce, SQL, SOQL/SOSL, COBOL, Node.js

Databases & Data: Salesforce Database, Oracle, DB2, Data Modeling, ETL Processes, Data Migration, Data Loader, Workbench, Query Optimization

Salesforce Products: Sales Cloud, Service Cloud, Marketing Cloud / ExactTarget, ServiceMax, Field Service Lightning, Experience Cloud, Marketing Cloud Connect

Email & Infrastructure: DNS Configuration, DKIM Authentication, DMARC Policy, SPF Records, Email Deliverability, Domain Migration, Marketing Cloud Domain Setup, Sender Authentication

Development Tools: VS Code, Eclipse, Salesforce CLI, Git, ANT, Postman, SoapUI, JIRA, Rally, HP ALM, HP QC, SharePoint

Methodologies: Agile/Scrum, Waterfall, SAFe, DevOps, Test-Driven Development (TDD), Continuous Integration / Deployment

Domains: Medical Devices & Life Sciences, Healthcare Insurance, Financial Services & Banking, Credit Cards, Transportation & Logistics

Salesforce Certifications
Salesforce Certified Administrator (ADM-201)
Salesforce Certified Platform Developer I
Salesforce Certified Service Cloud Consultant
Salesforce Certified Sales Cloud Consultant

Key Responsibilities
Platform Migration & Upgrades
Lead Salesforce Classic to Lightning Experience migration initiatives, managing the full project lifecycle from architecture design and gap analysis to production rollout.
Rebuild Visualforce components as Lightning Web Components (LWC).
Provide comprehensive user training across all departments.
Manage platform upgrades across Sales Cloud, Service Cloud, and Marketing Cloud environments while ensuring system stability and zero downtime.

Development & Technical Leadership
Design and develop custom Lightning Web Components, Visualforce pages, and Apex classes to extend platform capabilities.
Build Batch and Queueable Apex classes for asynchronous processing of large data volumes while adhering to governor limits.
Develop custom Salesforce Sites using Experience Cloud with role-based access control and GDPR compliance features.
Create automated solutions using Process Builder, Flow Builder, and workflow rules to streamline business processes.

Marketing Cloud Expertise
Build and maintain Marketing Cloud integrations using Marketing Cloud Connect for seamless data synchronization.
Create automated email marketing campaigns using Journey Builder with conditional logic, personalization, and triggered messaging.
Configure customer journeys in Email Studio and Automation Studio with A/B testing and dynamic content.
Lead Marketing Cloud domain migration projects, implementing email authentication protocols including DKIM, DMARC, and SPF for enhanced deliverability.

Integrations & Data Management
Implement integrations between Salesforce and external systems using API callouts and email automation.
Develop processes for data migration from legacy systems, ensuring data integrity and accurate mapping.
Create inbound email services for automated email-to-case conversion and processing.
Execute data migration activities using Data Loader with proper data transformation.

System Administration & Security
Configure sharing rules, validation rules, approval processes, and security controls.
Implement Apex sharing rules for granular record-level security based on complex business criteria.
Design custom formula fields, workflow field updates, field dependencies, and dynamic picklists.
Perform comprehensive impact analysis of Salesforce releases in Sandbox before production deployment.

Required Qualifications
8+ years of hands-on Salesforce development experience.
Strong expertise in Apex, Lightning Web Components (LWC), Visualforce, and SOQL/SOSL.
Proven experience with Salesforce Marketing Cloud, including Journey Builder, Email Studio, and Automation Studio.
Deep understanding of Salesforce architecture, governor limits, and best practices.
Experience with Salesforce integrations using REST/SOAP APIs.
Proficiency in HTML, CSS, JavaScript, and web development technologies.
Strong knowledge of batch processing, asynchronous Apex, and performance optimization.
Experience with data migration tools.

Key Competencies
Strong problem-solving and analytical skills.
Excellent communication and stakeholder management abilities.
Ability to lead technical projects from conception to deployment.
Experience training and mentoring team members.
Proven track record of delivering high-quality solutions on time.
Strong attention to detail and commitment to code quality.

Equal Opportunity Employer:
Intratek Computer Inc. is an equal opportunity employer. “All qualified applicants will receive consideration for employment without regard to their race, religion, ancestry, national origin, sex, sexual orientation, age, disability, marital status, domestic partner status, or medical condition.”

Veterans Preference:
Special preference will be given returning war veterans when hiring new employees in an attempt to recognize their service, sacrifice, and skills.