Intratek Computer, Inc., an Irvine, California based company, was founded and incorporated in 1989 as a computer service, support, and networking firm to provide state-of-the-art customized information technology solutions for Federal, State and County agencies, as well as leading private commercial accounts. We have comprehensive experience providing IT support services, including hardware and software support, maintenance and repair, programming, professional staffing, networking, web design and development, and helpdesk implementation and management.

Intratek Computer, Inc. is looking for a Training Developer to support us.
 

• Training Developer
• Contract
• Remote
• Pay rate depends on experience
• Medical benefits
• Paid vacation
• Paid holidays

Description:
 A Training Developer must have experience in the development and execution of comprehensive training programs, specifically tailored to a customized hardware and software asset management solution. Through the development of a cohesive training program, the candidate will be responsible for tailoring curriculum to varying audiences with differing responsibilities. They will collaborate with technical writers and technical leads to develop effective training documentation, as well as plan and facilitate training sessions. A Training Developer has the expertise to explain complex information in a clear and concise manner, engaging with stakeholders across the client. Candidate should be comfortable in a rapidly changing environment with competing and shifting priorities.

Responsibilities:

• Leads the design, development, and implementation of training activities to support the adoption of a customized hardware and software asset management solution throughout the client’s community

• Engages with a multi-disciplined audience to ensure that training content effectively illustrates proper system utilization, resulting in operational efficiencies
• Develops and maintains a training documentation repository, conducts audits to ensure documentation contains accurate information to support the end user
• Design, develops, and executes training programs for a diverse audience; responsible for facilitating training sessions to ensure end-user adoption
• Evaluates end user feedback and integrates input into training curriculum and documentation
• Prior experience with software automation tools, such as ServiceNow, understanding system functionality to devise effective training curriculum
• Strong stakeholder management skills, with the ability to drive consensus to deliver upon the program schedule
• Effectively leads change management initiatives, collaborating with client’s stakeholders to ensure adoption and system adaptation
• Analyze business and information processes to identify risks and opportunities for increased efficiencies and provide recommendations to improve OIT business and training operations
• Develop templates, reports, charts, tables, and presentations using Microsoft Office and Adobe Acrobat.
• Use Microsoft Visio to create complex workflow diagrams and process models, as well as lead process owners in developing documentation for OIT work products and maintain SharePoint workflow processes integrated with Microsoft Outlook.
• May support special projects related to business process efforts, gap analyses, feasibility studies, and trade-off analyses.
• Prepare an Annual Documentation and Process Improvement Report on communications effectiveness, business process optimizations, and documentation updates.
• Location: Reside in the United States, and work Core hours 9-5pm Local.

Requirements

• Bachelor’s Degree, with 5 years of relevant experience
• 8 years of additional relevant experience may be substituted for education
• Possess effective verbal and written communication skills

• Has excellent organizational skills and attention to detail
• Ability to work collaboratively with other team members and the project manager to determine delivery of the customer’s priorities
• Ability to synthesize and analyze data, across different functions, multiple systems, internal and external sources
• Advanced understanding of MS project, MS PowerPoint, MS Excel, SharePoint

Clearance requirement

• US Citizen or Green card holder
• Willing and able to get a Public Trust Suitability clearance

Equal Opportunity Employer:
Intratek Computer Inc. is an equal opportunity employer. “All qualified applicants will receive consideration for employment without regard to their race, religion, ancestry, national origin, sex, sexual orientation, age, disability, marital status, domestic partner status, or medical condition.”

Veterans Preference:
Special preference will be given returning war veterans when hiring new employees in an attempt to recognize their service, sacrifice, and skills