Job description:

Intratek Computer, Inc., an Irvine, California based company, was founded and incorporated in 1989 as a computer service, support, and networking firm to provide state-of-the-art customized information technology solutions for Federal, State and County agencies, as well as leading private commercial accounts. We have comprehensive experience providing IT support services, including hardware and software support, maintenance and repair, programming, professional staffing, networking, web design and development, and helpdesk implementation and management.
Intratek Computer, Inc. is looking for a Sr. Applications Analyst to support us in Orange, CA.
We offer great benefits and everyone has a stake in our success.

• Pay Rate DOE, W2 per hour
• Onsite/Remote/Hybrid: Hybrid (subject to change)
• Medical benefits
• Paid vacation
• Paid holidays
• 401K

Under general guidance, works with IT leadership to identify enterprise application software needs and oversees activities to deliver appropriate business and IT aligned solutions. Senior member of a team responsible for ensuring operational functionality of Intelligent Transportation Systems (ITS) and a positive customer and vendor relationship. Actively participates in the identification and analysis of problems, investigation of solutions and new approaches and techniques for implementation. Comes from a technical background and can challenge, develop, and cross train team members. Continually seeks ways to expand and optimize the application and business processes. Communicate plans, status, and issues to higher management levels.

General Duties:

1 . System Analysis
• Provides senior level systems and/or process analysis and design to meet functional and organizational requirements, individually and/or part of the technical and business teams.
• Participates in continuous review to ensure that systems meet changing business and regulatory conditions.

2. Business Partnership
• Point of contact for one or more business applications.
• Works alongside business users to identify and analyze their needs and define business requirements for new or existing systems.

3. Production Maintenance
• Supports the production environment; logs and tracks problems; responds to questions and support requests and ensures the production environment meets service levels established with business units.
• Facilitates meetings with Business Units and technical staff to address issues.
• Performs regular follow-up according to procedures and confirms resolution with user prior to closing the problem reports.
• Confirms impact of user problems are communicated via the various communication channels.
• Implements program/system updates and enhancements, in accordance with Client’s policies and IT standards.
• Coordinates with other technical teams to identify, research, and resolve problems with application systems, their associated interfaces, and underlying infrastructure.
• Maintains documentation of IT procedures, system configuration standards, maintenance, and upgrades.

4. Leadership
• Senior level responsibility for the assuring application’s availability and functionality.
• Works with all levels of staff and management to address concerns and resolve issues.
• Coordinates and communicates status on issues, projects and other business activities to management and business partners.

5. Testing
• Develops, directs, and performs testing activities

Qualifications Guide:

1 . Knowledge of:
• Microsoft SQL database and use of SQL statements.
• Standard integration platforms and REST APls.
• Standard business functions and procedures.
• Project Management standards and principles.

2. Ability to:
• Perform duties with strong written and oral communication skills.
• Effectively interpret and translate business needs and report on system trends or issues.
• Develop effective trust relationships with technical team, data stewards, and business users through excellent interpersonal skills.
• Perform tasks accurately with attention to detail.
• Prioritize tasks/assignments and the ability to meet deadlines.
• Utilize organizational skills and understanding.
• Work independently or in a team environment, and willingness to take direction.

Education and Experience:

A successful candidate will possess a combination of education and experience equivalent to a bachelor’s degree in computer science, management information systems, or a related information technology field, along with a minimum of five years of professional experience in information technology, with a focus on applications. Experience working with transit-related software and systems is preferred.

Additional Notes:

This position is essential for maintaining consistent support for our ITS platforms, which include:

• Conduent OrbCAD CAD/AVL system
• FLEETWATCH
• L3Harris OpenSky radio system
• March Networks Onboard Video Surveillance System (OBVSS)
• Automated Passenger Counting (APC) data collection and reporting
• Other ITS-related systems and tools

Equal Opportunity Employer:

Intratek Computer Inc. is an equal opportunity employer. “All qualified applicants will receive consideration for employment without regard to their race, religion, ancestry, national origin, sex, sexual orientation, age, disability, marital status, domestic partner status, or medical condition.”

Veterans Preference:

Special preference will be given returning war veterans when hiring new employees in an attempt to recognize their service, sacrifice, and skills